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FAQ's

 

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Why should I order with Art Zoomers.com?

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You Save with Art Zoomers.com
Highest Quality - Guaranteed

How do I order?

Ordering is easy! You can see How it Works. You can Click here to place your order on-line and follow the step by step instructions.

What photo effects are available?

a. Photo Enhancement
Description: Restore, improve and cherish your photo canvas! We’ll go ahead and balance colors, remove date stamps, and reduce red-eye when you choose the photo enhancement option.

b. Sepia
Description: A favorite for wedding and portraits. Give your photo canvas that timeless sepia tone look!

c. Black & White
Description: Give your canvas a classic photography look and feel with a black and white.

What size photo is acceptable?

Note: Images that are 2 Meg or higher are great and Images under 2 Meg but higher than 700kb are almost always workable, so go ahead and upload those.

Canvas Photo Sizes

Resolution Minimum: 
8x10 - 576 x 720 
11x11 - 792 x 792 
11x14 - 792 x 1008 
16x16 - 1152 x 1152 
16x20 - 1152 x 1440 
18x24 - 1296 x 1728 
24x36 - 2700 x 3900 

Long answer: The resolution from most digital cameras works perfectly for our photo canvas product.
If your camera is 5 mega pixel or higher and you've taken the photo at the highest setting you won't have
a problem. If you're not sure about any of that, you can check the file size by right clicking on your image, then, click on properties, where the size will be displayed. Compare that number to the recommended resolutions listed above.

Will my photo colors appear slightly different?

Yes, it may appear slightly different. Keep in mind our high-quality commercial canvas printing process utilizes CMYK colors. Unlike commercial printers... household printers and monitors use RGB. 
(See image above)

You most likely won't notice this kind of color shift in a color photograph. It is more likely to happen if you pick a very rich, vibrant color for a background or some other element of your layout. It probably won't look bad; it just won't look exactly the same. But it may not be noticeable at all either.

Your Photo Will Wrap Around the Sides!

Your photo will be wrapped around the sides of the canvas stretch bar. Make sure the main subject of your photo is within the inner red border (canvas front) as shown below.

If something is cut off or wrapped around the sides that is important, you may want to upload another photo.

Note: As you change the canvas size, check out the display again.

What frames are available?

  • Black
  • White
  • Gold

What shipping options are available?

We ship standard postage using FedEx and USPS. For faster delivery we also offer the following express shipping options: Express and Priority.*

Orders are generally delivered in 7 - 10 business days. Production times may vary if provided photo does not meet resolution requirements. Please allow additional time if you enhance your photo with a Special Effect or for deliveries outside the continental U.S. Production times may be longer during holidays due to increased volume. To ensure your canvas arrives when you need it, order 10 - 12 business days early to account for shipping.

*Production times may vary if provided photo does not meet resolution requirements.
*Please Note: The Express and Priority delivery days only include delivery and do not include the time it takes to create your personalized canvas. Express shipping will be delivered 5 - 7 business days after the canvas is completed and Priority shipping will be delivered 3 – 5 business days after the canvas is completed.

Why don’t I see express shipping options at checkout?

Express and Priority shipping options are currently only available for single canvas orders, without decorative frames that are to be delivered within the continental U.S.

Are your offers available worldwide?

All Art Zoomers offers, deals, coupon codes and other special promotions are valid within the Continental U.S. only unless otherwise specified.

What sizes do you offer?

Canvas Photo Sizes
  • 8x10
  • 11x11
  • 11x14
  • 16x16
  • 16x20
  • 18x24
  • 24x36

How thick are the canvases?

All of our canvases are gallery wrapped around a stretch bar and are 5/8 inch in depth except the 24x36, which is 1 1/4.

Can I modify or cancel my order?

If you inform us within 24 hours of placing your order we will try our best to accommodate requests to modify or cancel you order. 

Will my information be private?

Art Zoomers.com respects your privacy, and we are committed to respecting your information and privacy on this site. In order to provide our services, we will require information (including address and credit card information) regarding our users. You may receive email periodically from Art Zoomers.com, our other Parent Media Group, Inc. sites & our respected partners with information and special offers. We will maintain the confidentiality of information provided in accordance with our Privacy Policy. We may change this policy from time to time, and if we do we will provide notice on this Web site regarding any changes to this policy.

Will my credit card be secure?

Art Zoomers.com utilizes a secure server in all the transactions that hold sensitive information. A secure server guarantees the privacy of data transmitted through the Internet, including credit card information, through a SSL protocol that encrypts the information.

Can I reprint any photo?

The Copyright Act protects photographers by giving the author of a photograph the exclusive right to reproduce the photograph. This includes the right to control the making of copies. If your photograph was taken by a professional photographer you may need to obtain a release. Both on our online order form and on our prepaid mailer, you'll be asked to agree to the following statement: "I certify that I own the copyright for this photo(s) or, I am authorized by the owner to make and use a photo-to-canvas reproduction."

Art Zoomers will correct your common photo problems.*

We will retouch your red eye, dark, and time stamp photos

Red Eye Removal
We'll get your eyes looking like the color they were meant to be!

Brightness / Contrast- Adjustments
If your photo is too dull or has too much light,
we'll bring it to life!

Color Balancing Adjustments
We will turn your photo into a vivid work of art...
we're experts!

Time Stamp Removal
Your canvas is a memory to last a lifetime,
why put a date on it?!

*When you place your order choose our Basic Photo Touch Up - only $4.95!